I'm sure the IT guys will be pleased to hear your comments.
Having seen the amount of effort they have gone to (despite how easy they make it seem), I completely agree with what you have to say.
BTW, the cookie thing has been covered in the FAQ, but due to the software (we're hoping the writers will fix this in future update) you need to keep on logging out until it comes up blank. This usually takes about 3 to 4 goes. Then you can keep your saved cookies.
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